Survey Request Form
Please complete the survey request form below. A member of our fitted air conditioning department will contact you shortly to arrange a site visit.
Contact Request Form
Please complete the contact request form below giving as much detail as possible when describing the fault with your unit. A member of our fitted air conditioning department will contact you shortly to arrange a site visit.
We can supply ALL leading Air Conditioning brands
and are proud to supply a full aftercare service.
Air Conditioning Repair Service
“Murphy’s Third Law of Air Conditioning” dictates that on the very day you most need your air conditionier to work, it will break down!
We, at The Air Conditioning Company, pride ourselves on our understanding as to how important it is to our customers to be able to arrive at their premises double-fast to repair their Aircon unit before any major financial implication kick-in. For example, if the AirCon unit in the central server room of one of our hospital clients breaks down and is not quickly repaired, this can lead to a multitude of domino effect situations through the computer servers overheating and crashing.
So many huge names in the City of London (client list) know that there’s one company that has a dedicated Rapid Repair Response Unit (RRRU) who are capable of repairing a broken air-conditioner fast with the minimum of fuss and expense Preventing what can often prove hugely expensive downtime.
We are prepared to repair units that have not necessarily been installed by us. In 2012, 88% of our callouts resulted in our successfully having repaired the broken unit units on our first visit. We also offer a 12 month warranty on every repair we undertake.
Should your unit fall into that unfortunate category of the 12% of units that we are unable to repair on our first visit, then still no worry!
If we have to source a spare part to replace the broken part of your unit which may have become obsolete, we will arrange for an emergency mobile unit to be placed in the room until we return and complete the repair. It is sincerely a rare instance when this will take more than 48 hours.
Believe it or not, we find that 60% to 70% of breakdowns requiring repairs are generally quite unavoidable had the unit been subject to a regular annual service by a competent firm of installers. Maybe us next time!